One of my patients, whom we know very well because she is frequently admitted due to sickle cell anemia in painful crisis, asks for Morphine injection because she is complaining of severe body pain. After following the narcotic drug protocol, I am ready to give the injection and went to her room.
"Here is your Morphine injection. Where do you want me to inject it?" I asked in Arabic.
"You? Why you?" She asks me, why I will be the one to inject her.
"Because I am your nurse", I said.
"No, I don't want you."
"Can you tell me why?"
"Because you are new."
"No, I am one year here already. I'm not new anymore."
"I want the old nurses. New nurses are not good."
"Ana qwayyis" (I am good), I said with a laugh.
She laughed with me while offering her right deltoid muscle for subcutaneous injection of the drug. While I am injecting, she says while laughing, "Why are you saying you are good? You must wait for me or the other nurses to tell you that you are good."
I laughed with her question while finishing my injection and asked her, "I am good, right? See, you didn't even flinched when I gave you the injection." Then she went on with her usual lines of jokes with all the nurses. She asked me, "What's your name again?", and when I repeated her my name, she answered she will not call me that, instead, she will call me ANA QWAYYIS.
From then on, during the entire shift, whenever she wants something and whenever I visit her in her room, she would call me ana qwayyis. Apart from that, she gave us something for snack.
This only shows that patience with your patients, accompanied by therapeutic communication technique is a great tool to earn the trust of your patients. Previously, during the first few hours of the shift, she seem to averse the idea that I will be her nurse because she wants "old nurses" but as the hours pass, I got to please her.
I had a fulfilled feeling, again.
"Here is your Morphine injection. Where do you want me to inject it?" I asked in Arabic.
"You? Why you?" She asks me, why I will be the one to inject her.
"Because I am your nurse", I said.
"No, I don't want you."
"Can you tell me why?"
"Because you are new."
"No, I am one year here already. I'm not new anymore."
"I want the old nurses. New nurses are not good."
"Ana qwayyis" (I am good), I said with a laugh.
She laughed with me while offering her right deltoid muscle for subcutaneous injection of the drug. While I am injecting, she says while laughing, "Why are you saying you are good? You must wait for me or the other nurses to tell you that you are good."
I laughed with her question while finishing my injection and asked her, "I am good, right? See, you didn't even flinched when I gave you the injection." Then she went on with her usual lines of jokes with all the nurses. She asked me, "What's your name again?", and when I repeated her my name, she answered she will not call me that, instead, she will call me ANA QWAYYIS.
From then on, during the entire shift, whenever she wants something and whenever I visit her in her room, she would call me ana qwayyis. Apart from that, she gave us something for snack.
This only shows that patience with your patients, accompanied by therapeutic communication technique is a great tool to earn the trust of your patients. Previously, during the first few hours of the shift, she seem to averse the idea that I will be her nurse because she wants "old nurses" but as the hours pass, I got to please her.
I had a fulfilled feeling, again.